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RE: kraken.com has frozen my money since 1 week - Is that the price for being an early adopter of crypto currencies?
i have an account in kraken without problems since a year ago -cross my fingers-
what tier are you? good luck
That yields hope, thank you!! :)
I am tier 2 currently (deposit via SEPA until €2,000).
with the proof of residence you will be tier 3 but i hope you will get verified soon
The´ve just replied to me. After publishing this article on Twitter and linking them there they felt the need to get back to me. They haven´t replied to my official requests in one week but did on Twitter within a few hours. Is this a professional trading service? Not proceeding tickets but chatting on social media? I am heavily impressed!
The refunding process has been initialized now. I won´t ever transfer any money to this platform again. Regardless, I am happy you´ve made a positive customer experience :)
Thanks for your kind support!
im glad to hear they solved it