It sounds like you're in a frustrating situation and I feel for ya but bad customer service doesn't necessarily constitute a scam. What happened, and why was their initial response inappropriate?
Also for the record, copying and pasting the message instead of including a screenshot doesn't inspire confidence in your allegations.
My most sincere apologies, next time I find a trading platform with an inability to trace the transfer of money within their own system, I'll be sure to use the headline. Exodus - What a bunch of pricks. Better? For anyone interested production has begun on the first live MC Fish video. Who can guess what the subject will be? Watch out JP MC Fish coming your way.
You should be able to trace it yourself with the block explorer of whatever currency you're using.
thank you @pgcrypto but $5 doesn't worry me. I'm all about principal. I will now be spending quite a lot of my profits to get my voice hear and have the video produced. Thank you for reading, but I understand that this is not the best way to reach people in today's world. Stand by for some great laughs with a video that should see the "rip the pit" view smashed. Cultural relevance, a theme tying minority sport with other world minorities, superstars of the bodyboarding world, and some pretty mean spits (even if I do say so myself). When my production crew get a hold of this, it will go viral. At least 1 million views. Anyone willing to bet aginst me, is welcome to leave there comments. I encourage freedom of speach.
Upvoted by the way, for being helpful. Unlike all those pricks over at Exodus
Where's the video though?