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RE: How to use BlockTrades to exchange cryptocurrencies
@blocktrades I just transfered few hours ago 0.0165btc to exchange to 63.509 Steem after the btc transfer was successful to the generated btc from blocktrades.us the transaction to get my Steem failed, please what is going on. 
The Steem blockchain froze last night, or something to that effect. And our Steem wallet, as a result, has been offline until just recently. Between this and the ETH issues we're working hard to get everything caught up, and we should have the backlog resolved within the next couple of hours.
I'll make sure to check into your transaction, but if you don't see it completed in the next couple of hours then send us an email at [email protected]
@blocktrades-help thanks. Steem received.
Quality customer service! 😍😘😍😘😍