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RE: Bitshares / Open Ledger deposit issues - Private chat me with details to possibly help

in #bitshares7 years ago

Great initiative. Lack of support is a big issue for some exchanges, I do not know if that is the case of OpenLedger too. Anyway additional ways of communication are always positive.

Recently I withdrew some GRC (Gridcoin) at OpenLedger. However I have received nothing for more than 24 hours . I have checked the receiving address and it is correct. I have already contacted OpenLedger support so I do not need additional help, just wanted to share my experience here.

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Thank you for your reply including your experience.

OpenLedger has halted GRC deposits and withdrawals according to recommendations by Gridcoin developer team. See https://steemit.com/gridcoin/@sc-steemit/exchnages-halt-transactions-for-grc-while-mandatory-update-roles-out

However, OpenLedger does not alert about that, so some people like me are trying to deposit and withdraw and their coin is stuck. Can you ask them to show an alert about the halt?

Update: They do not allow attempts for deposit and withdraw anymore.

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