RE: Interesting Bitcoin News Today (Electrum, BitPay, Blockchain.INFO, Kraken)
Perhaps I can add a bit about Kraken: They have a good website and the automated verification system is good enough. But if for some reason you end up needing Support, you're screwed.
With me they took two weeks to answer with an automated email that essentially said "If you still need help please send another ticket, if not, good for you".
However, most exchanges are struggling like that. Just a lot of people joining the scene. In general it's best to avoid Support as much as you can. And if you do have to talk to someone, remember to be polite, that alone will probably move you higher in the queue.
Do you think this will improve soon?
Thanks for sharing!