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RE: An Example of Amazon (Jeff Bezos) Scamming You - Test It Out Yourself - But Don't Send Money
I doubt that Amazon is complicit in scams. They have such a massive platform now I doubt they can keep up with the whole thing. To look for scams https://www.fakespot.com/ is a great site.
Of course they are complicit. If you are reported there's a scam on your platform and you don't react to peoples complaints you are complicit. Especially when it is the same old type that keeps popping up all the time - FOR YEARS. The richest man in the world, who wants to colonize the moon, but he can't even install some AI on his Shit Platform to detect and eliminate scam sellers? :-P
I'll admit them saying there isn't anything they can do isn't right.
But like you said it keeps popping up all the time, which mean a bunch of people likely keep setting them up. Faster than techs can remove them.
I also looked up that listing and I don't see any suspicious postings at this time.
That replace # with @ thing you mentioned was likely a trick to try and sneak around the already implemented anti Spam system.
I just did a random check and found a thing like this in a minute. The guys of Amazon are aware of it. When you are too lazy or to greedy to put some tech guys or AI, or you deliberately make it extremely difficult for customers to report these kind of things, then you are facilitating these kind of scams which makes them scammers too. They should have a clear policy where anybody can easily signal if there is something not OK with a seller. But they don't, because I see it now going on for years. And if I can see it, they can see it too.