@sorin.cristescu my friend signed up in June last year, he hasn't posted anything and now that he's trying to get in, none of his passwords are working. He has even sent me the pdf he originally saved with all his keys, but none of the keys are working, even when I try it.

I tried the account recovery tool already, but I got the same message as @joeyarnoldvn. Any ideas why or how we can get him in, he's eager to play Steem Monsters😊

Hope you can help, thanks.