From the information I gathered, they do have the software doing 100%automated trading. The trading software has been around for years in the ForEx area. Crypto was added recently. I have yet to see the crypto software in action, but have seen the forex.
As far as scam, I put a small amount of btc to test out their claims. So, I will see.
Live person when calling in support.
Will be posting updates as things unfold,