How to Identify & Fix Comcast Xfinity Cable TV Outage Issue?

Comcast is a telecommunication giant but probably you've not heard of its merger with Xfinity. After its merger, the brand now becomes “Comcast Xfinity”. Let’s know what's the deal actually?

So, Does Comcast Purchased Xfinity?

Well, no. Comcast formed Xfinity in the year 2010 to expand its brand. Why’s that so important? In 2010, Comcast was thinking of merging with NBC brand. Since Comcast was then known as a premium brand for TV and internet service, they formed Xfinity which is a brand for Internet and television services.

This was fairly a good step, as Comcast would remain as the parent company, and Comcast’s services would be rebranded to Xfinity that include following services:

         1. Xfinity Internet

         2.Xfinity TV

There are few business services that are still branded as Comcast, but everything related to consumer services changed to Xfinity these days.

Comcast Xfinity Joining Hands with Amazon Prime Video

Recently, Comcast announced its new step to add Amazon Prime video with its Xfinity X1 service. This means, Amazon’s tv content now will join services available through Xfinity, that also include brands like YouTube, Netflix, and Pandora. This is obviously a big deal for all the Amazon & Comcast X1 customers, which will let the viewers shift from traditional cable television to new live tv streaming services.

So, if you are one of the Comcast Xfinity cable tv customers, you might be looking for the solution to fix signal outage issue in Comcast TV? Have a look at the steps to solve this issue-
To find out the outage issue in your Comcast TV, first, check your Comcast's menu on your cable set-top box. Or, you can contact the Comcast Xfinity customer service team by phone or email to learn about the quick solution of the outage reports.

How to Check Your Cable TV Box?

Comcast cable boxes can also help you find info about any known outages. For a new set-top box running on Comcast's X1 operating system, an alert will be sent to you for any outages in your area that you can check when you open the "Xfinity My Account" application.

In case you use a cable box running on another operating system, simply use the menu section to check for the issues with outages using the following steps.

Step 1
You need to press the “Menu” button using your Comcast X1 remote control.

Step 2
Now use the remote arrow keys to select “iTV” on the screen, press OK using your remote.

Step 3
Again, use your remote's arrow keys to select the “Self Help” option and press “OK” on the tv remote.

Step 4
Now, select “My Services” using your remote's arrow keys. If there is any issue, it will be displayed on your Comcast TV screen.

Call to Comcast Support

If you're having more issues or problems with your Comcast X1 tv or Internet service and you're unable to fix the issues or unable to identify a reported outage, you can talk to the Comcast Xfinity customer service number and talk to someone in person, or you can contact the Comcast through the company's email id.

The Comcast Xfinity website also collects feedback & reports on outages and service problems for all the Comcast products & services and responds them quickly, so that customers can have the quick & best solution for their queries.

Call Comcast Xfinity Customer Service - customercaretoll.com/comcast-xfinity-tv-customer-support