How To Fix: Monero Transaction Issues on Coinomi

If you have been using Monero and sent coins to your wallet, but they are not showing up, then today, we will be exploring the different steps you need to take to see your coins in your portfolio. If you sent the coins, then you will be fine because it gets verified by the blockchain, and since you have your recovery seed, you can input that on other wallets if you choose to.
If you have any questions, feel free to comment ,and we will get back to you as soon as possible.

Introduction

We will be going over the transaction issues you might be having on Coinomi, where funds might not be showing up. Any one of the steps could resolve your issue, which can make the fix quick. If, however, you have tried every step, you will need to contact the Coinomi Support Team that usually responds in a few hours.

Steps

Step 1: your device might need to be refreshed. So if you click on “Resynchronize,” you should be able to have the problem fixed.
Step 2: If your device is having connection issues then you will need to
The first thing you should do is make sure that you have the latest Coinomi firmware downloaded, as this causes most of the trouble. Once you have the newest firmware downloaded, you can continue to the next section if the problem hasn’t fixed itself.
Disconnect and reconnect to the internet on your device, if you’re using a mobile device, try using 3G networks instead of the Wi-Fi.
Select “Resynchronized,” which is located on the top right of the menu. You may need to wait a minute or two for the app to reconnect and find the network.
If you’re using Android, then clear the cache by going to “Settings,” “Apps,” “Coinomi,” and then “Clear cache.
Restart your device and make sure that you don’t have any VPNs that are blocking your ports in the range of 6000–6200. If you do have blocking VPNs, then just set them to accept the ports.
If the problem still has not resolved itself, then you should recover your wallet on another device, and that should fix the problem. This step can take around ten minutes to do, but it’s worth it if you need to transfer your crypto.
If you’re still getting the error, then you should open a ticket up with the Coinomi Support team, and they will be able to assist you better.
Step 3: Make sure that the transaction was sent. If you sent coins from an exchange to your wallet, you might experience a delay between the exchange sending the coins. If there is a blockchain TX id that states, the coins were sent and confirmed, then it should be in your account.
Step 4: Make sure you have sent the coins to the correct address, if you sent the funds to the wrong address you would not be able to receive them, and the funds will be lost forever.

Conclusion

If you have gone through all the steps and your coins still are not showing up in your wallet, then you need to contact the support team. It can be very frustrating not to see your coins, but they are there since they were verified from the blockchain.