[SwapSteem] Unable to load SwapSteem via https:// [Resolved]

in utopian-io •  20 days ago

Project Information

Expected behavior

A user should be able to access the site via https://, this is assumed due to the listing of https://swapsteem.online within the bio.

Actual behavior

Attempting to load the site via https:// doesn't work and a user cannot view the site.

How to reproduce

  1. Go to https://www.swapsteem.online/

or

  1. https://swapsteem.online (as specified in the bio)

Enviroment

  • Browser: Google Chrome (Version 71.0.3578.98 (Official Build) (64-bit))
  • Device: MacBook Pro (Retina, 15-inch, Late 2013)
  • Operating system: MacOS Mojave Version 10.14.1 (18B75)

GitHub Account

A link to my GitHub account can be found here:

https://github.com/tobias-g1

This issue was reported on GitHub here:

https://github.com/nirvanaitsolutions/swapsteem/issues/52

Since this issue being reported, this issue has now been resolved by the developer and the site can now be accessed via https://

Additional Notes

Due to the nature of the issue, I didn't provide a screenshot as it provided a generic response in relation to the error. I did mention within my issue that I would be happy to help if required in diagnosing the issue as I've had similar issues with the past, due to the nature of this issue it can be quite tricky for someone without direct access the DNS and/or domain settings to diagnose.

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Hi @tobias-g, thanks for making this contribution.

I was unable to reproduce the bug. I think it has been fixed cause now the page can be accessed via https://www.swapsteem.online

The steps you provided were easy to walk through. Well, that is no surprise since it was a simple process. Just enter the url on the address bar, complete with "https://".

Are you aware that including in your reports - an analysis and proposing a fix can increase your reward score? Although you offered to provide additional diagnosis, you could have still provided this and then allow the PO to decide if it was relevant or of help. Well, a hint to work with in your next report :)

I see the bug has been acknowledged and fixed by the PO. Good job!

I look forward to more of your reports :)

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[utopian-moderator]

·

Thank you for your review, @fego! Keep up the good work!

Thank you @tobias-g for reporting such an important issue and help us solve it. We accept this contribution as a valid bug report.

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