The business case should give information about the project team, the people who will be responsible for implementing the project.
THE PROJECT TEAM
he business case should give information about the project team, the people who will be responsible for implementing the project. It should contain details on the following:
All the people who will work on the project must be listed.
The resume of each member of the team must be available for inspection by the business case audience.
The org chart displays the team hierarchy and shows how the team is structured.
All subcontractors that elements of the project may be outsourced to must be listed.
The business case must contain a profile of any industry partners that may be involved in the project.
I have been teaching and training agents, team leaders, supervisors, managers and admins of call centers and other businesses in BPO related fields. This series, comes as a result of that experience. I have more than 4,000 modules that I plan on sharing here. This is # 006-22