PODONE THE UNIVERSAL CALL CENTER TECHNOLOGY BUILT ON BLOCKCHAIN MODEL FOR YOUR SPECIFICATION!

Technology has changed the way interaction is undertaking among and between businesses and their respective customers or client through call center agents. Call center agents over the years through the innovations in the information and communication age have experienced divergent metamorphosis that calls for relative adjustment if the modern standard is to be maintained and enhanced. This advancement is associated with the development in the enterprise software industry which has changed the way businesses the world over acquires and puts the work the innovation of the 21st century into work. Businesses embraced the new communication and public relations mechanism in a bid to remain in business and make proportional profit. From empirical evaluation, there is a very serious lacuna in the usage of time by call centers agents which by implication often leads to paying for services that was never offered. Research has further proven that contact centers pay hourly for representatives who are simply idle while waiting to handle customer communication. Reports revealed that agents spend approximately 35% of their time in an idle state in a standard 8-hour shift. This outwardly results in a loss of 2hours per work day simply due to idle time, at a 100-agent contact center with an agent pay of rate of $10.50 USD per hour. This implies statistically that about $546, 000 USD is lost to idle time per annum. It was out of the afore-stated challenge that I decided to search the archive on the best way to manage call center agent’s time. My curiosity navigated me to https://podone.io/.
PodOne is a decentralized network of internal and distant contact center agents, pooling together to make more efficient customer and business interactions. Through PodOne, human resources are chartered out throughout the set of connections in order to acquire the human resources necessary to service customers. The PodOne network creates a market of endowment allowing for greater productivity and an increase in worth produced by businesses. To add flesh to the above, PodOne is purely a decentralized contact hub network that connects businesses together. Decentralizing the call center industry is for the best interest of both the agents and the wide range of businesses that uses the services of call center agents, as it will allow participants to freely and without chauvinism make the best use of time, energy and time to produce a better work experience and a proficient service. PodOne was created to solve the problem of how businesses relate with each other by building a common bridge for cross-fertilization of valuable information between one and another without the hitherto rigorous processes experienced in the conventional settings. In one sentence, the platform is on the edge towards making out the best from idle time through the ‘idle time resource pool’ coupled with elastic staffing methodology and a well orchestrated workforce management. To get in-depth details of how the platform works, download ‘White Paper’ at https://podone.io/wp-content/uploads/2017/10/PodOneWhitepaper.pdf.
To completely decentralize the system, the platform is built on the Blockchain Technology to ensure accurate, unadulterated and secure record of transactions. A token called ‘Qubicle’ pronounced as ‘Cubicle’ has been created as a standard ERC-20 crypto currency to enable transactions and activities in the platform, all this been equal. Another feature of the platform is the PodOne wallet and of course the taxonomy of membership in the platform which includes the ‘Employer’ and the ‘Agents’; all working for one common good in a protected and community-driven round-table. To know about the Qubicle Tokens, click on https://podone.io/#.
If you have taken a glimpse at the ‘White Paper’ you downloaded at https://podone.io/wp-content/uploads/2017/10/PodOneWhitepaper.pdf, you will agree with me that the project and prospects of the platform is mammoth and interesting. To achieve outlined objectives, the platform is issuing ICO to allow for the general public to take part in this 21st century innovation. The table below summarizes the ICO and its paraphernalia in a simplified approach for easy grab of the concept.

Tokens sale is LIVE now! I just joined the next generation of competent, well organized and future-thinking customer care center network. To join click ‘Join ICO’ at https://podone.io/#.
You can also connect with other participants of the platform. To connect, log on to;
https://medium.com/@PodOneNetwork
https://www.facebook.com/PodOneNetwork
https://twitter.com/PodOneNetwork
Authored By : https://bitcointalk.org/index.php?action=profile;u=1156227
Wallet Address: 0x855382E202d3DCaDfda10f62969b38DcEe558270