Need Support? We have a support ticket system!
Please do not comment, post, or otherwise directly contact @bigdeej asking for support. We have a support ticket system for a reason. It's not that @bigdeej doesn't want to help. No he is VERY busy developing the system and doesn't always see you are trying to reach him. If you want to be sure our support team gets your issue/question resolved please use our official support ticket: https://shadowbook.io/support/
@bigdeej is only involved with support when it is needed. We are growing and as we grow, so too does our support network. We ask you to please use the official support ticket system if you are seeking any support as it helps us ensure we get it to the right department/person and can reply timely to you!
thats really nice to know
Hope more people see this memo and adhere to it.
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STOPTo support your work, I also upvoted your post!
Happy to use it @shadowbot. Few hours ago I opened my very first ticket on the system.
glad to hear it! It is not that @bigdeej doesn't want to help you all, he just has so many things that if you don't open a ticket it usually gets lost for days even weeks! Our goal is to provide a great service as well as great support! The Support Ticket System offers us the ability to do that!