How do you handle the difficult parents that gets involved at school?

Img source https://goo.gl/images/Fua1BM

One of the greatest titles in the world is parent, and one of the biggest blessings in the world is to have parents to call mom and dad.

No difficulty can discourage, no obstacle dismay, no trouble dishearten the man who has acquired the art of being alive. Difficulties are but dares of fate, obstacles but hurdles to try his skill, troubles but bitter tonics to give him strength; and he rises higher and looms greater after each encounter with adversity.

We all are imprinted, by that I mean, that the things that we fear the most were imprinted on our mind by the time we were about 5 years old. This is one of the reasons that, once parent comes in and raise his voice at us, we can experience the same childlhood fear that we had when mom and dad scolded at us for our behaviour. We need to believe that " Barking dogs seldom.bite". So we need to overcome the fear of being yelled at or criticized. This is not easy, it's very hard.
We also need to understand that, parent is experiencing the same feer that we are. They believe that best defence is a good offence so that they are coming ready for fight.

Here are the steps that you need to take that will turn an ugly conversation into a productive conversation and will save the dignity of both you and a parent.You will become part of the solution and not part of the problem.

*Be ready for some questions and may be some accusations.

*Be prepared for the parent to begin with raising his or her voice. Please let them do it.At the same time, be as generous as possible.
Kindness is the language which the deaf can hear and the blind can see.

*Practice good listening skills
Let parents speak. Don't interrupt in between. if you choose to interrupt, you will be accused of either arguing or denying the facts.Learn to leave a space in conversation for disagreement.Don't start the discussion with the aim of winning it. It should end up with some fruitful results.

*Dont blame the parent
Even if you know that, there are several aspects of child, that parent is directly responsible for.
Infact those aspects need to be adressed, but we should first try to develop a receptive environment and then adress the problems.

*Try to build a cardial relatiion and common ground with parents .Try to know, if he or she is struggling for other issues. Most of the time parents believe that teacher doea not understand, where they come from? What they are going through? Try to build a common ground and develop a good relationship with the parents. You can add sratements like exactly, I have been through the same problem once
I am also struggling in somewhat similar way etc.

*Assure the parents
Assure the parents that their complaints will be adressed in best possible way and they will be informed about it.
Be honest to fix the issue and let parents know. This is beneficial for you because it will leave a good impression on theri mind.

*Be persistent
Deapite difficult parents not wanting to listen to you, try to be persiatant to help them in their child's education by every possible effort you can make.

*Don't give up on the student, Even when the child's parents are difficult to handle, you should do everything to help child succeed.