I lost my account! and how to recover my stolen account?

4 days ago, my old account was hacked and changed password was hacked. They transfer all the money in my account to another account @carlottafrisione.

I'm really angry about that. Why am I being attacked? I can not know, I can not understand !! As you know, blocktrades.us is used for business quite popular. I learned it through a friend of mine and thought it was a trustworthy site. I use it to convert STEEM to SBD. Account forced to enter when performing transaction. At that time, I was wondering. Why is the password used when entering it back publicly? . I quickly ignored that thought when I saw the transaction succeed. But then .... I got rid of my account immediately. I think it was an error trying to log in again but could not. I realized I was attacked! Check the history of your old account. I see blocktrades publicly my password. What is this??? I was really shocked.

Until today, I know that I was confused between "receive memo" and account password. I did not read the manual carefully and the bad guy took advantage of that loophole to hack my account. It is a pity and it is a lesson.

I can not be sure of a flaw on blocktrades.us but I feel it's really not safe. I want to warn the user about this. Never use an account for a 3rd party, it is very dangerous and I am a lesson for everyone.

The second problem I want to consult with people.
I know Steemit is just an incomplete bent, but the steemit support team has marked the recovery of the stolen account. You will have to enter your last name and password, then enter your email address to steemit. I followed the sequence of steps and waited, day by day.

I did not receive any response emails from steemit. I sent an email to support.steemit.com but I received an unexpected response!
I want to know how long it takes to steemit support solve this problem? And is it really going to be processed? Is there a sure-fire way to recover an account?

I would like to consult with everyone.

Thanks for taking the time to read my post.