it's rediculous that it just doesn't work for everyone and is complicated like everything else that has to do with crypto etc. It should be a simple process that I can do on my Chromebook and now it still doesn't work for and I'm older and not at all computer savvy to figure it out!😕

 2 years ago (edited)

We apologize for the bad experience, please try the below steps if you face any issue.

  • Log in to with your active private key, do not use any auth tool(for example: Steem Keychain).
  • Log in to with a different browser, like firefox, edge, Opera, etc.
  • Refresh the page and try again.

If all these steps do not work, please don’t worry, the new version will be online soon and fix related issues. All your TRX can be claimed after the new version online.

Hello @steemitblog I have tried to claim my TRX for days now, but whenever I click on the "AGREE" button I get this red error, can you please help me out, thank you.

missing translation: en.tron_err_msg.data_timeout

Thanks for that. I'm in the same boat

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