Sort:  

If you are powering down, or have already delegated out the SP, the account creation can fail. This has happened to me.

Make sure the SP is in your wallet, unused. This should help. Cheers!

The account t has appeared! So not totally sure why I can't sign in.

Have plenty of sp and it took the full 1 steem too

I believe the service keeps the 1 STEEM but temporarily gives the other, new, account the 14.5 SP via delegation. Did you get it to work? I was able to set up an account for my brother, and a second for myself.

Coin Marketplace

STEEM 0.15
TRX 0.15
JST 0.028
BTC 53948.70
ETH 2245.46
USDT 1.00
SBD 2.29