You are viewing a single comment's thread from:
RE: HAS POLONIEX BEEN MANIPULATING THE PRICE OF STEEM/SBD?
Polo doesn't need to manipulate prices, they make millions in fees each week. The reality is Polo is sorely understaffed and under-resourced for the massive increase of people they recently gained, and its showing in that wallets are constantly going down and it takes weeks for people to have support tickets resolved.
They are obviously having serious problems trying to expand to meet demand. Its just incompetence on their part, not malicious market manipulation.
Yeah, that's how I feel. And as someone with a customer service background, I cringe sooo hard for them because customer service is the face of the company and it feels like they have no face.
I hope they get things squared away ASAP; can't help but think of those who need the crypto they earn, for it to be locked up and inaccessible. It's a sucky situation all around.
"Boss, what about the scalability plan?" - "Leave it, will figure it out later, there is no time the investors are already waiting in the lobby". "But Boss" - "door closing..."
So why hasn't there been an announcement that they are hiring remote support staff familiar with cryptocurrency like we had from Coinbase in 2013? Or was there one that I missed?