It's a browser problem, I had the same problem with firefox & Chrome... everything worked well in the Brave Browser...

That's weird considering that brave is a chromium browser. Perhaps it may have something to do with installed extensions/cookies

Possibly... but now that I have it working with brave, I don't change a thing 😂

Thanks! Working now.

had the issue, used f-fox (pale moon version) and it worked for me. cheers!

Actually I have tried Brave browser as well — but with keychain extension. And it didn't work. It did work with Opera but without using the keychain extension.

I suspect extensions.

 4 years ago (edited)

We apologize for the bad experience, please try the below steps if you face any issue.

  • Log in to with your active private key, do not use any auth tool(for example: Steem Keychain).
  • Log in to with a different browser, like firefox, edge, Opera, etc.
  • Refresh the page and try again.

If all these steps do not work, please don’t worry, the new version will be online soon and fix related issues. All your TRX can be claimed after the new version online.

Thanks. Did most of that already and all that is left is claiming the initial TRX. Waiting for the fix now.

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