This is really well done.

I'd like to see a communications plan revamped in escalations. 24hrs between tweets when down seems less than ideal.

Also, a lot of the ecosystem is dead even if nodes are up if they aren't Steemit nodes. This place is too centralized on your guys and that needs to change too. It's great that you're reliable for a year and people trust the service, but it's bad that things aren't working if you're not up and running.

Thanks for your hard work on this. This was rough, but still could have been much worse, and the down time is the price we pay for being able to upgrade the chain.