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RE: Circle Acquires Poloniex for $400 Million
When I was first looking for an exchange, and an alternative for bitfinex, I asked the traders which ones they prefer. Unanimously, all of them told me to stay away from Poloniex for precisely the reasons you highlighted as your experience. Customer Service was the top one but that spoke to me about the issues that would cause you to use support. So people were not only experiencing problems, but ALSO having horrible support experience.
I am on Kraken right now for my main trading and Bittrex for smaller coins and playing.
I can't see using Poloniex until I hear back from you that they have completely overhauled their support. Looking forward to the discussion in this thread as well.
Thanks for the scoop!
Hey @zekepickleman! Yeah I would definitely stay away from Polo for the time being. At least until these customer support issues are resolved. I'm going to do my best to stay in the loop about it, because I actually would love to start using the platform again when all these issues are fixed.
I'm using Binance and Bittrex right now. Binance has really surprised me with their platform and customer support, it's my favorite exchange for Alts right now.
I'll keep you in the loop as well when I hear more about Polo's changes!