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RE: Improving Steem's Hard Fork Process: Where's The Documentation? Decentralisation in Theory Only?
I agree, yes. It's not necessarily a fun way to work - but it gets things done right first time, as you say. In two years of supporting numerous international banks and other institutions, I think we only had one minor issue that affected data in a client's system and afaik, no down time. It's only possible with high organisation and careful monitoring, planning and checks/balances.