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RE: A careless mistake that mistake that almost cost me thousands of dollars! Thanks Bittrex!
I think that is the scariest part about decentralized cryptocurrency, customer support. I had to fill out a request ticket to the Mycelium wallet for an unidentified transaction. I got a resolution response in about 3 days, but that was a very tense time span.
I can imagine that was extremely stressful! You are exactly right about one of the perceived negatives about cryptocurrencies! I am glad you were able to get a resolution in a rather short time span!