Good points. You're reminding me of what I hate about Udemy, where I used to be fully supported as an instructor, making about $7k/month. They also would make these arbitrary changes, lose a lot of money for both themselves and instructors, then walk the changes back. They never seemed to learn that this was not a good way of running a business.

In some ways STINC may have the same tech company arrogance. They are really just experimenting, and don't feel they owe it to anyone to take their needs into account to slow the pace of that experimentation.