Hello kirk! Yeah its really an eyes opener that there are this kind of problem exist. Its the fear of unknown, theyre afraid of what they dont know. So in the lights of this viral incident, it is an opportunity to share why we are doing it and assure them that we meant no harm, but even the contrary. We are studying and appreciating them to know better. :) thanks for sharing your experience! Definitely will take into account of it for our soon to launch our petition. :)