SMARTCASH Mining problems

I've followed instructions from the mining pool and managed to get one mining going with a laptop (tied to a corresponding worker at the mining pool)

I'm trying to set up the second working on a desktop machine running windows 10. I did EXACTLY what I did for the laptop, changing of course the worker name and password. But sgminer just refused to run, saying it couldnt connect to a server etc.

I also attempted to use ccminer, since sgminer was giving me the problem... here is a screenshot of what ccminer gave me

From the mining pool dashboard, the worker is never active.. as if no connection to the pool was ever made..

I tried to disable the firewall to see if that was the issue, but the same results I got.. so I'm totally lost

Any help from anyone would be great