Lost my 1062 ripples while moving them to Poloniex

in #ripple7 years ago

Two days ago I decided to move my 1062 ripples from my 'ledger nano s' into 'Poloniex' so I opened up the exchange, copied the deposit address, went back to my ripple app, paste the deposit address, click send.

I waited a couple of hours then I began to worry, whether I did not copied the deposit address correctly, so I pressed Ctrl + V , luckily the address I copied earlier was still saved on the clipboard and I double checked everything was alright but transaction do not even appear on ledger app and I am only left with last 20 XRP in my ledger wallet.

I can see my transaction on https://bithomp.com/explorer/
but when I open Poloniex, my balance is zero :(

Screen Shot 2017-10-10 at 18.49.35.png

Its been 2 days, ripples not arrived in the exchange. I opened a ticket on Poloniex, still no reply. Can anyone please help me what could have possibly went wrong ? did I lost all my ripples ?

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