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RE: Saturday Musings: I Suck at Customer Service!
I don't think I could work in customer service for those very reasons! I've seen too many people think they can be rude or take advantage of the people who serve them. I'm more of a let's not have to do this again type of person...but maybe that's because my current situation feels like it will never end!
Customer service fields can be hard at times... and it definitely helps to have a thick skin because some people see you as the "sole reason" for whatever unrelated problems they are having. And people DO often behave badly when they are having an issue.