Why Your PS5 Keeps Crashing And How You Can Fix It

Why Your PS5 Keeps Crashing And How You Can Fix It

Since Sony launched the PS5, it has been flying off the cabinets in nearly each and every nook of the world. Because of this, it is no marvel the agency is dashing to meet the needs of its customers. However, this would not suggest the much-awaited console is except its honest share of issues, in particular when it comes to random crashing. Whether there is a trouble with the sport you are playing, the controller, or the console itself, a frozen PS5 can damage anyone's weekend and reason a lot of headaches.
Thankfully, notwithstanding an infinite listing of reasons why the most up-to-date console in the PlayStation household continues crashing, most of these problems can be without difficulty addressed in simply a few minutes the use of a bit of troubleshooting and Sony's respectable aid documents. Keep in thinking that if nothing you do fixes the problem, you may also want to take your console to an professional for comparison or ship it to Sony for servicing, assuming it is nevertheless included with the aid of the warranty.

Check your game for updates

In some cases, the hassle with your PlayStation 5 is not in reality with the console itself however with the recreation you are making an attempt to play. These days, many games that matter on downloadable content material get launched in spite of problems located inside them, such as bugs that may additionally purpose them to many times crash. For example, the launch of "Cyberpunk 2077" was heavily criticized by gamers due to its various issues and failure to resolve critical bugs.

To be aware of if the reason of the crashing is due to the sport itself, you can test the title's reputable internet site or social media channels for any patches these days launched by way of the developer that get to the bottom of associated issues. Generally speaking, the PS5 will robotically on the spot you to deploy new updates when they come to be accessible earlier than you can play a game. However, to make certain you haven't neglected anything, you can shortly test whether or not a sport desires to be up to date the usage of these steps:

1- Press the PS button on the DualSense controller to return to the home screen
2- Scroll over and highlight the game that keeps crashing
3- Press the Options button on the controller to open a small menu with game actions
4- Scroll down and select Check For Update. Select the update if available, then wait for it to download and install.

Alternatively, some bugs solely show up after a patch has been installed; this should be due to, for example, new bugs delivered with the update. To unravel this, you can also have to uninstall and reinstall the whole recreation or wait for the developer to launch a patch that fixes the new issues.

Update your PlayStation 5 console

When it comes to a frustrating PS5 experience, it may be due to a firmware issue with the console. Every now and then, Sony releases firmware updates for its PlayStation devices to improve its player experience. For example, Sony released an update that enabled PS5 users to store games in USB extended storage in 2021. Alternatively, Sony also uses these updates to help manage issues and security threats, and they often include many bug fixes that may correct any crashing problems.

To see whether your PS5 console has a system update available, you'll need to grab the DualSense controller and navigate through a couple of menus:

1-Select the gear icon in the upper right corner of the screen.
2-Scroll down and select the System option, then select System Software.
3-Scroll down and select System Software Update and Settings.
4-Under the Update System Software section, you'll either see an available update or the phrase 5-"Up to date." If an update is available, select it to start the installation process.

If your PS5 is having trouble installing the latest firmware update for whatever reason, you can either restart the update to try again or download the update to a USB drive and manually install it on the console. To do this, you'll need to:

1-Plug a USB drive into your PC or Mac.
2-On your computer, create a FAT32 folder named PS5 on the USB drive.
3-Inside the PS5 folder, create another folder named UPDATE.
4-Go to the PlayStation System Software page.
5-Under "How to update the PS5 console system software," click the PS5 console update file button.
6-Download the update file as PS5UPDATE.PUP into the USB drive's UPDATE folder.
7-Plug the USB drive into your PS5 console.
8-Hold the power button on the console until it beeps twice to boot into Safe Mode.
9-Choose the Update System Software option.
10-Select Update from USB Storage Device.
11-Select OK to confirm.

This process should install the latest firmware update on the console directly from the USB flash drive. If this process fails as well, you may need to factory reset the console and then reinstall all of the software from scratch.

Reconnect the DualSense controller

Surprisingly, a lot of human beings expect their PS5 is crashing when, in fact, its delays may want to be due to troubles with the controller. If you locate that your controller is displaying symptoms of delays on screen, it would possibly be due to the fact of a syncing or connection error. Thankfully, there are masses of methods to restoration a PS5 controller that's misbehaving.

For example, you can attempt restarting the console earlier than reconnecting the DualSense controller. Alternatively, you can strive to manually join the PlayStation 5 controller with the console the use of its accompanying USB-C cable. If you are absolutely desperate, you can even do a manufacturing facility reset with the aid of sticking a paperclip or earring into the small gap on the again of the controller to press the hidden reset button. Sony explains that you have to first flip off the console, then preserve the small device in the reset button gap for three to 5 seconds.

Aside from this, you may additionally additionally favor to reflect onconsideration on updating the DualSense controller. Keeping the controller firmware up to date helps manipulate any viable connection troubles related to bugs.

Disable the PS5 console's Rest Mod

For PS5 owners, Rest Mode can help keep your games updated or minimize power draw when the console isn't in use. However, the reality is that Rest Mode on the PS5 can also cause problems. For example, many PlayStation users have reported crashing incidents when they attempt to wake up the console from Rest Mode. For this reason, you may want to consider disabling the power-saving option if you are experiencing any crashing issues, particularly if they happen after you wake the PS5 back up. Here's how:

1-On the PlayStation 5, select the gear icon in the upper right corner of the screen.
2-In the left-side menu bar, select System.
3-Choose Power Saving.
4-Select Set Time Until PS5 Enters Rest Mode.
5-To disable the feature, choose Don't Put in Rest Mode.

However, bear in mind that disabling Rest Mode means your console will use more power when left on. For this reason, it's recommended that you turn the console off completely after each use, especially if you expect to not use it for long periods.

Get the console hardware serviced

By going through this list, you can identify the biggest reasons your PlayStation 5 may be crashing. However, if you still find that the console is still having issues, it is possible that you have a defective unit. While the PS5 and its controller — which is regarded as one of the best controllers ever made – are amazing pieces of technology, it's not impossible for some units to fall short of the standard. Thankfully, you can easily file for a warranty repair through Sony, especially if the console is still under its initial one-year free warranty. Here's how:

1-Go to the PlayStation Repair Support page.
2-Select PlayStation 5.
3-Choose "Power and system crash."
4-Follow the instructions provided on the screen.

The warranty period will eventually end, so it's best to let Sony know right away if you encounter issues that you can't solve from the comforts of your home.

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