password challange
I am having extreme difficulty signing on. I can not sign on from my phone. the key I was given does not work nor does the password I created. I am extremely stressed if i even get signed out on y laptop i will not be able to access my account again. It is stated if you loose your password your account can not be recovered but I can't even access using my password or long key??
Can someone advise me where to go for help? There is not a phone number or any way to contact Steemit.com.
Maybe you can get help at steem chat: https://steem.chat/home
You have to create an extra account for that as far as I know, so your account problems won't restrain you from using it.
I have tried this, no help or response as of yet....
Are you sure, that you are using the private key instead of the public one ?
I only know of the one I got on my confirmation email???
I know I'm quite late and hopefully you resolved your problem already.
You can also find keys (e.g. posting key and active key) under account / wallet / permissions. If I remember correctly I used these for the sign in process of esteem app.