The first robot-seller failed to work in the store

in #news7 years ago

Robot Pepper worked for a week at the Margiotta Food & Wine store in Edinburgh, but was dismissed because he could not cope with the tasks. This resource is written by Digital Trends.
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Pepper was created in Japan in 2015 and was conceived as an assistant for business or a companion for single people. Robot height of 120 cm can understand the speech and respond to the interlocutor, as well as keep the conversation through the tablet in the middle of the case.
As the employees of Margiotta Food & Wine told, first the buyers reacted positively to the robot. However, it soon became apparent that Pepper could not help customers shop for the right products, as the robot's answers were too general. For example, the question "Where to find milk?", The robot recommended to look in the refrigerator, but did not specify exactly where it is located.

Among other things, Pepper could not hear the buyers' appeals, because microphones did not recognize the sound in a noisy shop. The robot could not convince customers to buy this or that product, and besides, sometimes he let inappropriate jokes about the product.

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