Yea, every time we read something by one of these consulting firms, I'm like, "But this isn't what I learned in school? Is this the field we're walking into?" It makes me feel super naive and youthfully ignorant, but I guess it's good that we're getting a firm grasp of how large and established institutions view their public.

I'm definitely headed over to read @cheider's thoughts now! Also, thank you for this glorious Michelle Buteau gif. My Steemit blog has been blessed :)