im a minnow my self @joeyknowsbest , so i dont know how to explain what the problem is or how to fix it , but ive have been reading a bunch of the same complaints today from lots of difffernt people saying ther same thing so ill give you a resteem maby someone can help you out sorry i wish i could help !!! what i herd is to wait it out and dont buy steem just to be unlocked , do some research first ...