i feel your pain.. Actually Im having an issue with Genesis that is really bothering me... Their payout system.....

So With My ETH I want a payout with Steem.... There threshold for payout is 1. I did the math and right now I'm at 3.something.... I've been talking with customer support about it but their answers make zero sense... "Wait until the amount reaches that threshold..." WHICH IT HAS.. 3 times.... and when you dont get a pay out it says its going to your Coin balance.. But Idk about ya'll I dont see a coin balance and the pending balance payout always says 00000000 ..