How Metaple's Platform Can Boost Your Finances

Digital transformation has upended every industry — and is continuing to reshape our world. Financial services are no exception. Today, 96% of consumers in developed markets have access to digital financial services, and consumers are using digital tools to manage their finances in a new way.

With the increasing adoption of online and smartphone banking, investing, and trading, financial services companies must provide a digital experience for their customers that’s quick and easy to use.

But with the number of online and mobile banking platforms available, how do you choose the right one for your business? Read on to learn more about Metaple, and how their digital transformation platform can help you achieve your financial goals sooner than you think.

What Is Metaple?
Metaple is a digital transformation platform that helps financial services companies achieve greater efficiency and control, reduce costs, and provide a better customer experience.

The company’s software and digital platform automates and unifies the back-office operations of financial services such as payment processing, fraud prevention, customer onboarding, and data management, so that companies can focus on what they do best — providing value to their customers.

Metaple’s platform bridges the gap between today’s fragmented back-office operations and tomorrow’s all-in-one digital customer experience, enabling financial services companies to meet the needs of their customers in a more effective and efficient way.

How Metaple’s Platform Can Boost Your Finances
Businesses depend on access to affordable and reliable financial services, from accepting payments to issuing loans and insurance. However, only a limited number of companies control these critical services. That means other competitors can charge higher fees, impose higher rates of fraud, or otherwise pose a risk to your business.

The Metaple platform gives your business control over its finances by letting you operate all payment processing, fraud prevention, and other back-office operations through one user-friendly platform.

How Metaple’s Platform Can Boost Your Finances
With a single, centralized platform, you can:
Apply business rules and customer preferences to all customer interactions, such as onboarding, account management, and payment operations
Supervise and automate routine and repeatable tasks, such as weekly payments, rule-based loan applications, and direct deposit
Manage your customer data using AI-driven cognitive services, including risk ratings and recommendations based on your customers’ behavior

Get to Know Metaple’s AI-Driven Platform
Metaple’s AI-Driven Platform uses a combination of big data and advanced machine learning to help financial services companies optimize their back-office operations.

A key differentiator for Metaple is their smart onboarding technology, which uses AI to suggest products and services that may be of greatest interest to customers.

Using data on past customer spending, Metaple’s AI-driven platform looks for clues such as what products and services a customer has searched for on Google and then uses those insights to suggest potential products and services that may be of interest. Customers can experience a faster, more efficient, and more personalized onboarding process, while reducing the overall cost of customer acquisition.

With Metaple’s AI-driven platform, customer onboarding automatically guides new users through their account setup, quickly and easily capturing required information.

No more hunting through reams of paperwork or looking over your customers’ shoulders as they enter personal details. Metaple’s AI-driven platform can handle the details on behalf of your customers, while you focus on providing the best possible customer service.

Once your customers are logged into their accounts, you can quickly and easily apply business rules and customer preferences, such as setting up direct deposit, paying bills, and making loan payments.

In a world of increasing choice, it’s important to choose your bank wisely
That’s why we’ve written this guide to help you choose the best online banking platform for your business.

No matter which direction you choose, whether it be mobile banking, online banking, or desktop banking, we’ve got you covered.
From ensuring security to optimizing your experience, we can help your business thrive in a digital marketplace.

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