The Power of Nonverbal Communication

Today I continue with sharing with you my passion for nonverbal communication. What we say, our words are only the tip of the iceberg, there is much more information in how we act and how we present ourselves with all of the nonverbal clues. I found an interesting video about how we can build engagement with other people by better reading these clues. Joe Navarro is a very interesting expert: he is one of the founding members of the FBI's elite Behavioral Analysis Program and he also served as a SWAT Team Commander and Bureau Pilot. Since retiring from the FBI, Navarro writes books and lectures to share his knowledge of human behaviour. He is on the adjunct faculty at Saint Leo University [7][8] and has lectured multiple times at the Harvard Business School. (Source)

Here is what he can tell you about nonverbal communication in app. 30 minutes: