Relational qualities at the heart of professional competence
When it comes to the relationship that we establish with our interlocutors, emotions play a pivotal role. In this particular domain, artificial intelligence is not capable of competing with us.
The fact that ChatGPT will eventually take the place of intellectual professions is one of the most concerning features of this concept.
The manual or low-value-added occupations have always been challenged by technological revolutions, especially since the invention of weaving machines.
Retraining of employees is something that absolutely needs to be addressed when automatic tolls make it possible for hundreds of workers to quit their booths and move into a career that requires less repetition. However, many people get the impression that we are making progress in the direction that we are heading.
When we are informed that artificial intelligence (AI) will replace journalists, attorneys, or doctors with better reliability, a more concerning question arises: what kinds of interesting and high-value professional activities will continue to exist?
Particularly in light of the fact that the ever-present buzz about the replacement of human labour by machines that make use of artificial intelligence further contributes to the crisis in the connection with work. What would be the sense of making investments if, in the long run, we are all going to be replaced by machines?
AI has the ability to make a medical diagnosis based on the information that is gathered about a patient. On the other hand, the value of people is significantly higher at the moment since they are able to proclaim it to the patient, provide support for them, and offer them the opportunity to voice their worries while simultaneously feeling heard and supported.
In the realm of management, it is abundantly clear that the same is true. When it comes to monitoring employees on an individual basis in order to better adapt to their specificities, artificial intelligence can be quite effective.
On the other hand, it will never be able to take the place of the relationship quality that will instill confidence in them, inspire them to take risks, and enable them to flourish in the activities that they engage in on a daily basis.
It is important to keep in mind that the long-term advantages we have against AI are our feelings. Despite the fact that the artificial intelligence is able to imitate and detect them, it is unable to feel them because it has to have a body in order to do so.
These sentiments are essential to the relationship that we establish with the people with whom we communicate. Because they are the foundation upon which it is built. Simply asking someone about their feelings is all that is required to determine the kind of the relationship you have with someone in your immediate vicinity.
All occupations that require not being limited to pure expertise will benefit from artificial intelligence, which is the good news about this technology. The ability to use it to nurture and magnify one's knowledge, to produce summaries of it, and to take a position will be the professional competence that individuals will possess.
On the other hand, humans will be able to create true differentiation through the utilisation of AI knowledge, which will be accomplished through its partnerships with third parties.