The history of the treatment in the IT service

in #it8 years ago

It can happen to anyone

I burned my motherboard. Happened. New buy laziness - suddenly it can be repaired. I will return, perhaps, in any service center.
IT Service

The choice fell on the first line of Google, namely IT services

The friendly girl explained the cost of diagnosis (as usual for free in case of repair) and I took sinister in service. Well furnished basement is credible. Seriously, the room fairly cool when compared to other services, where I was at all visited.

A fun and easy delivery of an official act sisterliness and I went about his business. They promised to call back.

After 10 minutes of call - "Service,Extor!". Come on? Something you quickly. "How did you hear about us?" - And no, it's just advertising and statistical proring, it happens.

Two hundred five

The next day a call is already on the case. Buggy power controller needs to be changed. The new controller from the 1500R. and flashing the BIOS - 1000r. Thus the total cost of repairs - 2500r. Not so hot of course, but really too lazy to buy a new motherboard, let mend this - "I agree!".
Well, he's dirty!

A few days later the repair has been completed. Joyful engineer at the end offered to come and pick up the system unit and to the question of cost - only "about 5000r.". What-what? It is two times less!

"Well, you know, the controller came more and more we will all cleaned up and had a difficult diagnosis." - That's just what for?

On the issue of harmonizing the cost of repairs - misunderstandings (well, of course, usually no one argues with the IT-Star) and wait until they sort out and call back.
We do not call first

It passed almost another week. No call, no SMS km. We go to the service center itself. We already know and know what happened (as well not called then?). Listen to the list of services:

Replacing the power supply controller
flashing BIOS
Testing power supply (What? Why ?)
Cleaning the dust
There is something else ...
Total: 5600 penny 

On all the evidence, that to me it was not discussed, and I do not intend to pay, no one reacts. Named chief asks to wait a bit, because engineer on holiday and it should be there epitaphs. Well, we do not hurry - forward.
I do not and I do not support my

After two days of me and called aux already an engineer. The one from vacation. It turns out that some of the services he did not do it and I have written them "email" and some do not completely and the price is actually lower. But the question remains open - what you do with doing something without approval rates?

Another trip gave the results:

It turns out that, yes, 90% of services in check were "something like this happened," and can be removed.
BIOS Flashing is not 1000, and 1260r.
The controller cost even more. 

As a result, through abuse, proceedings, threats and plaintive book still gave us a check for the 2250r.

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