Greetings @brian.rrr,
Sorry to hear of this problem.....indeed updates are full of surprises and not always the pleasant kind...right? ^__^
Thank you for the information regarding this trouble.
If you do find a solution....please let us know.
Regarding your queries.....it seems most of the cell phone companies are operating in this manner. Perhaps an idea would be to take it to a repair centre to hear their take......and see if they can change it back it the previous operating system.
All the best to you, your good lady and the children. ^__^
Cheers!
Thank you for the kind words my friend. Unfortunately, I may just need to upgrade but it’s frustrating that they essentially force you to do it. Oh well! Best to you and yours as well!