Aetna sucks

Aetna Really sucks as an insurance company.

Several examples:

• They don't cover standard blood tests in full, some not at all and we get stuck with a crazy bill to pay.
• They take weeks to answer a question on their website and their new website is poorly designed.
• Their plans cost lots of money but really they are not worth that much if you need to actually use them
• They don't cover basic chiropractic and massage work - the things that actually help a person
• Their plans are so complicated that it adds wasted time to deal with all the bullshit.

How has Aetna sucked in your experience?