Screw the system - just help in whatever way you can.. that's what I do in my own life at least. I just recently became a "normal" person, living in an apartment but my family and I were homeless for the last year and we are just one of thousands of people/families that have been swept aside by the system.

I commend you for giving them an ear to listen, you're 100% right that is what they need and it's the best we can do. Not a fake yeah, I hear ya type of listen either, but a real understanding. We met so many people along out homeless journey, some much worse off than us. Those suffering from disabilities and metal illness are definitely one of the largest communities that really suffer because if they don't have a strong family to support them they will eventually end up trying to live off of government services and housing but they are so overrun - I don't know about your state but here in MA the waitlists are YEARS.. and emergency aid is nearly impossible to get - they have some "family" services which are BS and non-existent unless you're a single mother but there is some tiny hope if you have children.. if you're on your own you are screwed because once they shelters are full they tell you to beat it. Sometimes it's safer outside than in a shelter anyways..

Oh jeez I've rambled on.. I'm sorry! But I really liked your post and what you're saying here. Sorry for your situation but I'm glad to see you're trying to make the best of it.