Cloud HR systems moving steadily towards process automation. Are you ready?
Organizations that have invested USD 20 Billion over the last five years for integrating cloud-based human resource (HR) systems have marked dissatisfaction against the technology, according to the Deloitte’s Global Human Capital Trends Report, 2019. Sixty-five percent of survey respondents have felt that human resource (HR) cloud-based technology is inadequate to support all verticals available in HR processes. However, the respondents also have agreed that the system is fair at achieving its overall objectives, hence giving the generous rating of 3.3 out of 5.
Cloud-based Human Capital Management (HCM) is a leading technology that is creating a foundation for conversion and innovation in the industry. In addition, various organizations have significantly moved to cloud-based HR systems over the last few years. However, organizations need to begin working on transformational activities such as redesigning their data architecture, and operating model to empower user experience. This is how the full potential of the technology can be delivered to the users.
It is also mentioned in the report that 95% of respondents have preferred discussing on HR technology to overcome from the challenges faced while moving into 2019. Today, it has become a need of hour to adopt HR software solutions as it equips HR professionals with a wide range of options for handling human resource management processes.
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The issue has mainly been that they all offer about the same resources, but not everything in one. Companies are split between having an ATS and HRIS and having to purchase more add-ins and software to accommodate what they are looking for. For example, a company will often have an HRIS like BambooHR or WorkDay, an ATS like GreenHouse, automated scheduling software like Goodtime.io, and a Payroll provider like ADP. Companies that offer everything in one such as PayCom, Ceridian, Kronos, etc are nowhere close to the specialized software. Therefore HR staff are frustrated, and the costs keep going up.
The trend now is that HR staff are starting to take on coding, to build out platforms on their own. Systems like Google DialogFlow or Microsoft Azure make it really simple for someone in the HR field that loves coding to make a chatbot with a small amount of Node.Js.