What are the responsibilities of HR operations?

Human resources operations refer to the administrative procedures of managing the human capital of an organization in a more behind scene manner. Some key responsibilities of HR operations include:

Recruitment and Hiring

• To make these recruitments, post and advertise jobs on designated online portals to attract potential candidates.
• Monitors resume databases and applications and contacts appropriate candidates to continue with the interview process
• Arrange appointments of interviews and assessments, the overall screening and background check on applicants
• Offer new hires job offers and carry out orientation for the new employees

Payroll and Benefits Administration

• Obtain and ensure conformity with the employee time sheets and work schedules
• Run payroll, whether for the determination of pay, deductions and NET pay for all employees.
• As the payroll officer, manage and deal with any anomalies as per the payroll process.
• Human resources management consists of organizing and administering various benefit programs such as medical insurance, pensions, company vacations, etc.

Compliance

• It is critical to make certain that the company’s HR practices are in line with the existing labor laws and regulations.
• Ensure the proper and secure management of legal records of employment and employees.
• File any mandatory HR reports and supporting documents with government bodies on taxes, wages, diversity, and so on.

Employee Relations

• To handle policy or conflict related matters, complaints and other concerns that may arise in the workplace.
• Carry out disciplinary measures and dismissals where overdue
• Act as a contact person for the specific employee in regards to any HR inquiry or concern or policy.

Training and Development

• Provide fresh hires with on boarding and new employee training
• Ensure that courses, seminars, workshops, and other training and development programs are synchronized
• As required, schedule leadership development and other skills training activities

Data and Metrics

• Effectively monitor and record other HR performance indicators like turnover rate, time to hire, cost per hire, diversity numbers, etc.
• Understand and monitor human resource and associated data to determine opportunities for enhancing the company.
• To effectively disseminate the HR analytics reports to the various stakeholders in the organization.

They cover the recruitment and onboarding processes up to the exit/termination and beyond focusing on those employees who are no longer with the organization anymore. Based on the above explanations, HR operations can be defined as the underpinning of the management of human capital in an organization.