Oh that is just SO annoying! And I can't believe they were selling other homes instead of yours. The bloody cheek of it!
Really hope you get it sorted out soon. These kind of things - which should be fairly straight froward - become SO annoying when they don't work out because of other people's stupidity.
One thing is that I have a lot more respect for real estate agents and everything they have to deal with trying to sell a property. At least the real estates agents over here, not sure how it works for you. Thanks Geoff, I appreciate the encouragement, I'll get there.