CONTEST '' How I handled a difficult situation in my job.|| 10% payout to @Steem.skillshare || by @yahnel

Greetings friends of Steem Skillshare, it is a pleasure for me to participate in this contest proposed by @lhorgic in our work difficult situations always arise and more if you work as in my case with clients.

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I worked in a service company I was in charge of sales and collections one morning I came to the office to do my reports from my office you could see the entrance where the girls who gave customer service showed up with system failures and formed a queue of people who want to cancel

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Due to the wait I noticed a very annoyed client and he started arguing with the girls, so I left the office and approached him and spoke to him very kindly, the soft answer takes away the anger, I take him to my office I serve him a coffee and I comment on the situation that arises thanks to the client calming down and I gave him the option to go to his house and make the payment and that when he wants to cancel, just call

Fuente

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Attention is essential but problems can always arise, the important thing is to resolve the situation with great respect and kindness, many times it is difficult but there is always a way out.

I invite @yahncito @yenny2401 @sharifanamin to share with us their work experiences