You are viewing a single comment's thread from:
RE: Since moving our userbase from World of XPilar (woxauto) to our new application, we faced some issues. However, now that all systems are stable we present this usage guideline for BotSteem
For Users Experiencing Issues with BotSteem:
1️⃣ Fanbases Not Voting
If your fanbases are not casting votes as expected, please check:
- That the fanbase settings are correct and active.
- The voting criteria and conditions set for the fanbase.
2️⃣ Followed Fanbases Not Displayed
If you cannot see the fanbases you are following, try:
- Refreshing your dashboard.
- Checking your account settings to ensure the fanbases are properly followed.
3️⃣ Curation Trails Not Executing
If curation trails are not performing as expected:
- Ensure the curation trail is active and correctly configured.
- Check that your account is properly linked to the trail.
4️⃣ Accidental Placements of Fanbases and Curation Trails
If you have accidentally placed fanbases or curation trails:
- Review your settings and make necessary adjustments.
- Use the "Leave" options to correct placements.
5️⃣ Unrecognized Curation Trail Follows
If your account is following a curation trail you do not recognize:
- Review the list of followed trails and use the "Leave" button to remove any unfamiliar entries.
- Consider changing your account password if you suspect unauthorized access.
6️⃣ General Issues and Support
For any related problems with BotSteem, such as:
- Technical difficulties
- Configuration issues
- General inquiries
Please join our Discord server to ask questions, provide feedback, submit complaints, or request support. Our team is ready to assist you.