Hello @gifxlove!
When starting a business I think that we must not only have the necessary knowledge in terms of the administrative part, we must be aware that we will be working with a staff, customers and suppliers, and where the management of emotions is very important and key to success. Not everyone knows how to deal with people and as you say, if you don't get the best out of yourself, you won't be able to get the best out of others. Thanks for sharing, greetings!