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RE: Ways to Handle a Rude Customer
Hello @ben-edom
This is what I identify with.
I deal with many people every day, with many clients, and it's usually a bit complicated, you have to handle yourself intelligently, so that you don't also hit them on the nose ha ha. Emotional intelligence has a direct impact on the treatment, and in those cases the best thing is to let the person calm down, because everything can end up worse.
We just need to gain a lot of personal experience truly thank you so much for reading.