Hey, I don't know from where do you get this question.
This entire question and its answer has fallen under plagiarized content.

QUESTIONS 4
What do I do if my password/keys gets missing?
Answer

while I was introduced to Steemit, one of the important information I was told is that there is no way I could recover my account if I lose it. Because your account has real value. So I sent my keys to my mail for security.